Bohme Support

<p>Return requests for orders placed through third party apps including Facebook and Instagram shop have to be requested through the app. They cannot be requested through our return portal. These returns can be dropped off to our store locations, but the refund process may take additional two business days as they have to be processed externally.</p>

Return requests for orders placed through third party apps including Facebook and Instagram shop have to be requested through the app. They cannot be requested through our return portal. These returns can be dropped off to our store locations, but th

Facebook & Instagram Returns

How do I request a return?

How can I cancel my pre-order?

General Information About Pre-Orders

Return Information

Return Options

Return Processing Time

Free Exchanges & Store Credit

Refunds

Refunds with Shop Pay

International Returns

Defective or Damaged Items

Ineligible products for Returns

Returns and Exchanges

How do I use my e-gift card?

E-gift Cards and Gift Cards

The item I want is sold out. Will you be getting the item back in stock?

How can I get my confirmation email if I accidentally deleted it or I never received one?

What if my order is lost or stolen?

When will my order ship?

How long will it take to receive my order?

What is my order number?

Price Adjustments

Pre-Orders

Order

What is Package Protection + Sustainability?

How do I file a claim for my lost, stolen, or damaged package?

Order/Package Protection + Sustainability

Shipping

Delivery

International Orders

Undeliverable Packages

Shipping & Delivery

Returns Packaging Instructions

Facebook & Instagram ReturnsUpdated 8 months ago