Undeliverable PackagesUpdated a year ago

We try to help when delays in delivery happen, but we cannot issue a refund on any portion of shipping unless the carrier approves a refund on shipping charges. 

All packages are shipped to the provided address. If your address is not verified, you will be contacted via email or text message to verify your address. If your address is not valid, the processing time is longer. Please make sure your address includes zip code and apt number if applicable. Böhme is not responsible for undeliverable packages. Undeliverable packages will be returned to the sender and the customer will be contacted to update their address. Customer will be charged a shipping fee to reship a package that was returned.