Bohme Support

<p>B&#xF6;hme is not responsible for lost, stolen, or damaged packages. To help you with these issues, B&#xF6;hme offers Green Package Protection which covers your order 100% if it gets lost, stolen, or damaged. You can choose to add it to your order at checkout.</p>

Böhme is not responsible for lost, stolen, or damaged packages. To help you with these issues, Böhme offers Green Package Protection which covers your order 100% if it gets lost, stolen, or damaged. You can choose to add it to your order at checkout.

What if my order is lost or stolen?

Order

How do I request a return?

How can I cancel my pre-order?

General Information About Pre-Orders

Return Information

Return Options

Return Processing Time

Free Exchanges & Store Credit

Refunds

Refunds with Shop Pay

International Returns

Defective or Damaged Items

Ineligible products for Returns

Returns and Exchanges

How do I use my e-gift card?

E-gift Cards and Gift Cards

The item I want is sold out. Will you be getting the item back in stock?

How can I get my confirmation email if I accidentally deleted it or I never received one?

When will my order ship?

How long will it take to receive my order?

What is my order number?

Price Adjustments

Pre-Orders

What is Package Protection + Sustainability?

How do I file a claim for my lost, stolen, or damaged package?

Order/Package Protection + Sustainability

Shipping

Delivery

International Orders

Undeliverable Packages

Shipping & Delivery

Facebook & Instagram Returns

Returns Packaging Instructions

What if my order is lost or stolen?Updated 9 months ago