Free Exchanges & Store CreditUpdated 8 months ago

• We provide two exchange options: Instant Exchange or Standard Exchange
• Instant Exchange: Your exchange will be ordered once submitted. A $1.00 hold will be placed on your credit card. If the item/s from an Instant Exchange are not received within 14 days, the full amount of the exchange will be charged to the card.
• Standard Exchange: Your exchange order will be processed once your return is scanned by the carrier.
• All exchanges are shipped with standard shipping.
• You will receive an email with your new order number.
• We are unable to cancel exchange orders due to our extremely efficient processing times.
• Any exchanges requested that we do not have in stock will automatically be issued as a refund.
• Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests of different items.

Store credit is issued via Böhme Gift Card that can be used to make a future purchase. We offer bonus store credit when the gift card option is selected.