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Returns and Exchanges

How do I request a return?

We know not everything works out and we want to help ensure you look fabulous in everything you purchase from us. We will gladly accept select unwashed, unworn, and unused merchandise within 21 days of fulfillment date for exchange, refund to the ori

How can I cancel my pre-order?

You may cancel your order for a full refund which will be processed to your original method of payment. You may cancel your order for a full refund which will be processed to your original method of payment. To cancel your pre-order, please contact u

General Information About Pre-Orders

IMPORTANT NOTE: Payments for pre-ordered items are charged immediately upon checkout, not when shipped. If you order a pre-order item along with an in-stock item, your order will arrive in multiple shipments. If applicable, you will only be charged o

Return Information

We will gladly accept select unwashed, unworn, and unused merchandise within 21 days of fulfillment date for an exchange or refund to the original method of payment or store credit. All original tags must be attached. Shipping charges and Shipping Pr

Return Options

Easy, sustainable returns available with printerless USPS QR codes or printable return labels. Printerless QR codes are also available for select orders through Happy Returns.

Return Processing Time

All refunds and store credits are processed within 15 business days of our team receiving your items. Exchanges will process once your items are in transit with the carrier.

Free Exchanges & Store Credit

Store credit is issued via Böhme Gift Card that can be used to make a future purchase. We offer bonus store credit when the gift card option is selected.

Refunds

A $8.99 return shipping fee will be deducted from your refund for all domestic returns. If you select store credit, the return shipping fee is waived.If returned to a store location, the return shipping fee will be waived. Find a store near you here.

Refunds with Shop Pay

If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

International Returns

We accept returns of items purchased on bohme.com if they are requested within 21 days of the date your order was delivered. Customer is responsible for paying the shipping cost back to Bohme. We do not provide pre-paid shipping labels. For an exchan

Defective or Damaged Items

If you accidentally receive a defective item, please submit your return request within 48 hours. If the return request is not submitted within 48 hours of receiving the item, it will no longer qualify for replacement or return. Please ensure you incl

Ineligible products for Returns

FINAL SALE ITEMS - While we want to ensure you get exactly what you are looking for and love your purchase, there are certain items that are not eligible for return or exchange.  These include all items marked “Final Sale” and all jewelry, bodysuits