Refunds with Shop PayUpdated 9 months ago
- When using Shop Pay, you have the option to return one or all of your items for a refund. NOTE: The refund amount will be canceled from the final installment of your Shop Pay Payment Plan, less $8.99 for the use of our return label.
- Please note that Shop Pay adjusts your final payment first and works back to your most recent payment when applying the refund.
- If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.